Key takeaways
- •Fiberhost is a wholesale fiber operator, it does not sell internet to end customers itself, but supplies infrastructure to 100+ retail operators (Orange, Play, T-Mobile, Netia, Inea, RFC and local ISPs).
- •Coverage: operator reports 1.4 million HP (Homes Passed), target of 2 million in 2026, 42,295 km of network across 8 voivodeships. Our coverage database lists 297,287 unique buildings in 5,525 localities (converted to HP this matches the operator's claim, average ~5 dwellings per multi-dwelling building).
- •Wielkopolska dominance: 64% of all Fiberhost buildings in Poland are in Wielkopolskie voivodeship, another 24% in Lubelskie. This is a legacy of the historical INEA S.A., from which Fiberhost was spun off.
- •Fiberhost deliberately does not run a hotline for retail customers, searches for the company's phone number are up 900% year-on-year. We explain where you should actually be calling.
- •May 2026: Macquarie is selling Fiberhost (via Odin Holdings, together with Inea Sp. z o.o.). The only binding offer comes from T-Mobile (Deutsche Telekom). Valuation around $1 billion.
If you live in Wielkopolska and have Fiberhost fiber delivered by Orange, Play, Inea or a local operator, there is a fair chance you are physically using the network of Fiberhost SA. The very same one that T-Mobile is about to buy.
Fiberhost is one of Poland's largest wholesale operators, the company builds fiber and leases it to others, which then sell the service to end customers. The "we lay it once, you pick your provider" model has been running in Poland for over a decade and has just entered its decisive phase: one owner is leaving, the next one is waiting in the wings.
In this guide we walk through everything worth knowing about Fiberhost in 2026, what the company is, where it has coverage, how to contact it, who sells internet on its network and why it is about to change hands.
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Open tool →What is Fiberhost?
Fiberhost (full name: Fiberhost SA, formerly INEA SA) is a wholesale fiber operator, the equivalent of companies such as Nexera, Polski Światłowodowy Operator (PŚO), Światłowód Inwestycje (ŚI Orange/APG) or Tauron Światłowód. Wholesalers do not sign contracts with individual customers, they build FTTH infrastructure and sell access to it to retail operators, who then deliver internet and TV services.
For the end customer this means one thing: the same fiber in your building can serve offers from 5–10 different operators. You pick the brand, someone else supplies the infrastructure, often Fiberhost. Hence the common questions: "Fiberhost Orange?", "Fiberhost Play?", "Inea Fiberhost, is it the same company?", we answer them below.
History: from the Poznań-based INEA to the Macquarie fund
Fiberhost grew out of INEA S.A., a Poznań-based cable operator from the 1990s, whose infrastructure arm was spun off and turned into a wholesale company. In October 2018, Fiberhost became the first company in Poland to commercially launch XGS-PON (symmetrical 10 Gbps per fibre), in Poznań, on its own network.
In 2021 the company was acquired by the Australian infrastructure fund Macquarie Asset Management (through the MEIF 5 vehicle). Under Macquarie's control the firm continued to expand, mostly outside Wielkopolska (Lubelskie, Łódzkie, Mazowsze), although in 2024 it withdrew from 23 KPO competition areas and 3 FERC areas, returning around PLN 476 million in grants. The move was a response to cost cuts ahead of the planned sale.
In November 2025, Macquarie launched the formal process of selling its Polish assets, Fiberhost and its sister retail company Inea Sp. z o.o., grouped under the Luxembourg vehicle Odin Holdings S.à r.l. Valuation: around $1 billion.
Technology: XGS-PON pioneer in Poland
Fiberhost runs two passive optical network (PON) standards in parallel:
- GPON (2.5 Gbps per node, split across ~32 subscribers): the standard used in most older investments, in practice delivering a stable 1 Gbps download.
- XGS-PON (10 Gbps symmetrical per node): deployed since 2018, today available in new installations and progressively replacing GPON. It is what allows retail operators to offer 2 Gbps, 5 Gbps and 8 Gbps packages on the Fiberhost network.
- Legacy HFC (coaxial cable): an estimated ~5% of the historical INEA network still requires migration to FTTH. Migrations are ongoing.
Total length of the Fiberhost network in Poland: 42,295 km (as of 2024, steadily growing).
Where Fiberhost has coverage: data from our database
At TelecomRadar we maintain our own coverage database built on wholesale operator registries. We measure the same geographic footprint with a different unit than the operator itself, and it's worth clarifying that before you look at the numbers.
Two different measurements of the same coverage:
- Operator (Fiberhost SA): 1.4 million HP, Homes Passed, i.e. dwellings in apartment blocks plus single-family houses. The standard telecom metric (used by UKE, GUS and the FTTH Council Europe reports).
- Our database: 297,287 unique buildings at specific addresses across 5,525 localities. One multi-dwelling building (MDU) = ~5–25 dwellings (HP). One single-family house = 1 HP. Converted, this yields ~1.5–1.8 million HP.
The figures match on order of magnitude, they differ only in measurement methodology. The operator's end-of-2026 target (2 million HP) maps to our building base growing to roughly 400,000.
The most intuitive cut: where is Fiberhost actually present?
← swipe to see more →
The Wielkopolska dominance is no accident, Fiberhost grew out of the Poznań-based INEA, and that is where its densest network is. The second pillar is Lubelskie, where Fiberhost invested as part of the POPC (Operational Programme Digital Poland), in 2026 Lubelskie holds 71,000 buildings, nearly a quarter of the operator's entire network.
The largest concentrations of Fiberhost buildings are in the following cities:
← swipe to see more →
The operator's target by the end of 2026 is 2 million homes passed, with further expansion outside Wielkopolska (mainly eastern Poland).
Who sells internet on the Fiberhost network?
Fiberhost has adopted a multi-fiber model, meaning that several dozen different retail operators can operate on a single building at the same time. The customer picks a brand and a plan, and the installer connects to the same fibre infrastructure.
Retail operators using Fiberhost (confirmed in 2026):
- Major nationwide players: Orange, Play, Plus, T-Mobile, Netia, Vectra, Inea (related ownership, the same Macquarie/Odin Holdings group).
- Multi-network champions (regional operators active on the networks of several wholesalers): RFC (Bydgoszcz, combining ŚI + Nexera + PŚO + Fiberhost + Tauron), Inea Sp. z o.o. (Wielkopolska, ŚI + Fiberhost), Celcom (Kujawsko-pomorskie, Nexera + Fiberhost + ŚI), Flashnet (Legnica area, PŚO + Fiberhost).
- Local fiber operators (Wielkopolska): Systemia (Poznań + 7 municipalities), CityLAN (Poznań), Telenet (Turek and Sieradz counties, ~150 localities), MK-NET, Netronik, Sitekomp, Nowanet, Gigalan.
- Local operators (Lubelskie): Derkom (Zamość + 15 localities), Crossan (Modliborzyce), Fiber Media (= e-Południe, MiŚOT), Lukman.
- Other regional players: Wancom (Bydgoszcz + 8 municipalities), Virtual Space (Szczecin).
Altogether, more than 100 retail operators in Poland sell end-user internet on the Fiberhost network. This is the key element of the wholesale model, the customer is unaware that "their" operator uses another company's infrastructure, while in reality it is Fiberhost that is responsible for the throughput and stability of the connection.
2026 sale: T-Mobile as the sole bidder
Macquarie bought Fiberhost in 2021 with a plan to expand the network and then sell it to a strategic investor after a few years. Having built 1.4 million HP and cut costs (withdrawing from 26 KPO/FERC areas in 2024), the fund decided to exit.
The formal sale process:
- November 2025: Macquarie announces the sale of its Polish broadband business (Fiberhost + Inea Sp. z o.o.), grouped under Odin Holdings S.à r.l. Initial valuation: ~$1 billion / ~€1 billion.
- December 2025: deadline for first-round bids.
- Q1 2026: due diligence, second round.
- May 2026 (current): T-Mobile (Deutsche Telekom Polska) has submitted the only binding offer. The other candidates (Iliad/PŚO, Orange/APG via ŚI) either withdrew or did not file binding offers.
- Expected closing: second half of 2026, after UOKiK and potentially European Commission clearance.
“Fiberhost, the fiber operator built around the Inea cable TV business and put up for sale by Australia's Macquarie group, may end up in the hands of Germany's Deutsche Telekom. T-Mobile is reportedly the only party to have filed a binding offer for the fiber assets put on the block by Macquarie.”
ℹ️ Info
What will the acquisition change for customers? In the short term, nothing. Your contract with Orange, Play, Inea or a local ISP stays in force unchanged. In the longer term T-Mobile will most likely keep the multi-fiber model (open to all retailers), because the transaction's value rests on wholesale fees paid by 100+ partners, if T-Mobile cut off the competition, the deal would lose its business rationale. On the technology side, expect a continued GPON → XGS-PON migration and an accelerated rollout.
How to contact Fiberhost? (and why you are probably looking in the wrong place)
The number of "Fiberhost phone contact" queries in Google has grown by 900% over the past year. That is more than any other growth around this brand. There is a catch though: Fiberhost does not run a hotline for retail customers, and probably never will. This follows directly from the business model (wholesale): Fiberhost's customers are other companies, not you.
If you are looking for Fiberhost's phone number, you almost certainly landed here for one of three reasons:
- Home internet outage: in that case do NOT call Fiberhost. Call your retail operator (Orange, Play, T-Mobile, Inea, local ISP, the one you have a contract with). Fiberhost provides the infrastructure, but it is the retail operator that handles your ticket.
- Housing cooperative / building owner: you want Fiberhost to build fiber in your building, or you have questions about an existing access agreement. Here contact is very much welcome at: facility@fiberhost.com.
- You see damaged infrastructure (torn cables on a pole, open manholes, ground works that damaged a cable), the contact form at fiberhost.com/kontakt has a dedicated category "network construction irregularities / infrastructure damage".
Fiberhost SA contact details (as of May 2026):
- Registered office: Wysogotowo near Poznań, ul. Wierzbowa 84, 62-081 Wysogotowo
- Access agreements and real estate (cooperatives, communities, space rental): facility@fiberhost.com
- Data Protection Officer (GDPR, data-processing inquiries): iod@fiberhost.com
- Contact form (damage, Fiberhost Academy, other matters): fiberhost.com/kontakt
- Phone for retail customers: none. Fiberhost deliberately does not run a hotline, this is not a mistake or oversight, but a consequence of its wholesale model.
⚠️ Warning
Got a problem with internet on a Fiberhost line? Don't go hunting for a Fiberhost phone number, check your contract and call your retail operator's number. They are responsible for the service, even if the cable physically belongs to Fiberhost. The most common scenarios: Orange 510 100 100, Play *500, T-Mobile 602 900 900, Inea 61 222 22 22 (Wielkopolska).
Quiz
Your Inea internet is running slower than it should: where do you go for help first?
How do I check whether I have Fiberhost fiber at my address?
There are three ways:
- Check coverage in TelecomRadar: type in your address and we will show you all wholesale operators present at that address (Fiberhost, Nexera, ŚI, PŚO, Tauron, Vectra) as well as every specific retail operator offer available at your house number.
- Check with the wholesale operator: Fiberhost runs its own site at sprawdz-zasieg.com (interactive map). It will tell you whether a building is in coverage, but not which specific offers are available.
- Ask a retail operator: Orange, Play, T-Mobile, Inea and others check wholesale availability themselves when verifying an address. They won't tell you straight up "that's the Fiberhost network", but they will tell you whether they can install fiber.
Check fiber coverage at your address
Enter your locality and house number, we'll show all operators (wholesale + retail) available at your address. Data from the official registries of Fiberhost, Nexera, PŚO, ŚI, Tauron and Vectra.
Frequently asked questions about Fiberhost
Can I buy internet directly from Fiberhost?▾
No. Fiberhost is a wholesale operator, it only sells to other companies (retail operators). Your end contract is signed with Orange, Play, T-Mobile, Inea, a local ISP or another retailer using the Fiberhost network.
How do I contact Fiberhost? Do they have a customer phone line?▾
Fiberhost SA does not run a hotline for retail customers, this is a deliberate choice driven by the wholesale model. If you have an internet outage, call your retail operator (Orange, Play, T-Mobile, Inea), not Fiberhost. Available contact channels with Fiberhost itself: email facility@fiberhost.com (access agreements, cooperatives), iod@fiberhost.com (GDPR), the form at fiberhost.com/kontakt (infrastructure damage, technical matters), and the registered office at ul. Wierzbowa 84, 62-081 Wysogotowo near Poznań.
Fiberhost Orange? Fiberhost Play? Are these their own fibers?▾
No. Fiberhost is a separate company, Orange and Play (as well as T-Mobile, Plus, Netia, Inea, Vectra and several dozen local operators) lease fiber from Fiberhost and sell their own packages on it under their own brands. When you order "Orange Światłowód" in Wielkopolska, the physical fiber cable in your building may be Fiberhost infrastructure. For the customer this makes no practical difference (the quality is the same), but it explains why a single address can host offers from many operators at once.
Is Fiberhost the same as Inea?▾
Not quite. Historically, Inea S.A. (a 1990s cable company) was split, the infrastructure arm was transformed into Fiberhost (wholesale), and the Inea Sp. z o.o. brand continues to operate as a retail operator in Wielkopolska. Both companies currently belong to the same group (Odin Holdings / Macquarie) and are being sold together in 2026.
What speeds can I get on the Fiberhost network?▾
It depends on two things: the technology in your building (GPON delivers a stable 1 Gbps, XGS-PON allows 2–8 Gbps) and the package you pick with a retail operator. In practice in 2026 the most popular offers are 300 Mbps and 1 Gbps, but in new XGS-PON installations 2 and 5 Gbps are also available.
Will T-Mobile cut competitors off the Fiberhost network after the acquisition?▾
Very unlikely. Fiberhost's value for T-Mobile rests on wholesale fees paid by 100+ retail operators (Orange, Play, Inea, local ISPs). Cutting off competitors = losing 70-80% of revenue = wiping out the transaction's value. On top of that, UOKiK and the European Commission require an open wholesale model to be preserved in such acquisitions (precedent: Orange/APG = ŚI in 2021).
In which voivodeships is Fiberhost strongest?▾
Wielkopolskie (64% of all Fiberhost buildings in Poland, the historical INEA base) and Lubelskie (24%, POPC investments). The remaining voivodeships together account for around 12% of the network. If you live in Wielkopolska, the probability that Fiberhost runs at your address is the highest in Poland.
How does Fiberhost compare to Nexera, PŚO and Światłowód Inwestycje?▾
Fiberhost, 1.4M HP, multi-fiber model with 100+ partners, XGS-PON pioneer in Poland. Nexera, ~800K HP, strong in central/eastern Poland (Mazowieckie, Łódzkie, Świętokrzyskie), also being taken over (by ŚI). PŚO, 4.5M HP in total (1.6M FTTH + 2.9M HFC), the largest scale, owned by Iliad/InfraVia. ŚI (Orange/APG), 2.4M HP, the broadest nationwide reach. Each wholesaler dominates in different regions.
Does Fiberhost have fiber in rural areas?▾
Yes, especially in Lubelskie, where the operator delivered POPC projects (Operational Programme Digital Poland) co-financed by EU grants. Of its 5,525 localities, Fiberhost covers both large cities (Poznań, Kalisz, Gniezno) and villages of just 200 inhabitants. However, the operator's withdrawal from 26 KPO areas in 2024 means some planned rural investments will not be delivered by Fiberhost.
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